Recently I read this article,
5 Ways to Build Your Virtual Office in
Entrepreneur magazine. I found it interesting and wasn't aware that there were so many businesses out there that focus on the virtual office.
I was introduced to
Skype well over a year ago when my son moved to China to live. He set it up for me and a webcam with microphone.
I never thought of myself as being an instant messenger type of person, but found that there isn't a day that goes by that I'm not using Skype. I rarely use the webcam or microphone, but it's there if I need it. Sometimes I just use the microphone like a telephone and we talk with no video when we have a lot to talk about and get tired of typing.
I was also pleasantly surprised that one of the customers that I work with the most use Skype for their main communication within their office. It prevents inbox clutter and conference calls are easy no matter where employees happen to be.
I've since found several Skype tools and am trying those out as well.
The above-mentioned article got me thinking about a virtual receptionist. I have a simple, pre-paid cell phone to use for calls when traveling. I may graduate to something more sophisticated, but I don't relish being tied to a cell phone and turn it off when I'm in a restaurant or doctor's office.
I discovered that one customer I have always tries the cell number first and since I keep it off when I am at home in my office he then has to leave a message and call my home office number. I was looking at a solution so that not only this customer, but any customer that wanted to reach me could call just one number and be forwarded to wherever I might be.
There are several different firms that offer this service. Some have plans that start out just for me in mind with low monthly costs, while others are aimed at big businesses and offer replacements for the standard PBX phone systems.
I spent a week researching and comparing and broke it down to two solutions. One being
Onebox and the other being
gotvmail, which I eventually went with.
As a backup, I also subscribed to a Skype-In number that could also be set to voicemail or forwarded to a phone.
I always thought I was up on technology, but now realize that there's a lot I don't know. I love learning new things!